Over the years, I’ve come to believe one of the biggest myths in business is that culture lives in a handbook. Our great recruiting practices solve for culture. It doesn’t. You can print your values on a poster, laminate them, hang them in the break room, and still watch people behave in ways that contradict… Continue reading Culture is Caught, Not Taught
Tag: Standards
Are You Avoiding Conversation Collisions with Others?
The Cost of the Conversation You Keep Avoiding Every team has a moment where someone should say something, and does not. The deadline that is clearly slipping. The teammate who is coasting. The behavior that’s quietly eroding trust. Instead of naming it, we route around it. We collided. Here is the problem. Avoiding the collision… Continue reading Are You Avoiding Conversation Collisions with Others?