Today is September 10th. New Year’s Eve is seventeen weeks away. That’s not a long runway, it’s four months, 80 working days, one earnings cycle, one holiday season, and one last shot at whatever this year was supposed to be. Sprint or yawn? I’m voting for a fast sprint. Here’s the thinking. The Business Ledger… Continue reading The Four-Month Sprint
Tag: Accountability
Should Your Digital Employees be on the Org Chart?
….and be named? These are not just chatbots buried in a help widget. They’re named, branded, and treated as members of the workforce, and that is exactly how every organization should be thinking about its AI agents. The case for naming A name changes how people relate to something. “Chatbot #3” is infrastructure. Billie is… Continue reading Should Your Digital Employees be on the Org Chart?
Org Chart Current VS Org Chart Future
Every quarter, I ask my CEO clients to do something that sounds simple and almost never is, draw your current org chart. It’s easy in the sense that everyone knows who reports to whom. But when we put it on paper, a pattern shows up almost every time. The founder or CEO sits in three… Continue reading Org Chart Current VS Org Chart Future
The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
I’ve sat across the table from thousands of leaders wrestling with the same knot in their stomach. It’s time to let someone go, and they can’t make themselves do it. So, they wait. They coached for the third time when the first two didn’t work. They tell themselves it’s kindness. It isn’t. It’s cowardice wearing… Continue reading The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
Culture is Caught, Not Taught
Over the years, I’ve come to believe one of the biggest myths in business is that culture lives in a handbook. Our great recruiting practices solve for culture. It doesn’t. You can print your values on a poster, laminate them, hang them in the break room, and still watch people behave in ways that contradict… Continue reading Culture is Caught, Not Taught
Are You Avoiding Conversation Collisions with Others?
The Cost of the Conversation You Keep Avoiding Every team has a moment where someone should say something, and does not. The deadline that is clearly slipping. The teammate who is coasting. The behavior that’s quietly eroding trust. Instead of naming it, we route around it. We collided. Here is the problem. Avoiding the collision… Continue reading Are You Avoiding Conversation Collisions with Others?
Is Your Time Paying You Dividends?
Measuring Your Return on Time (ROT) We all know about ROI, Return on Investment. We monitor our retirement accounts, mutual funds, and businesses because we want our investments to produce the greatest possible return. But when was the last time you evaluated something far more valuable? Your Return on Time. Unlike money, time is the… Continue reading Is Your Time Paying You Dividends?
The Meeting After the Meeting May Be the Most Important One
The U.S. Marines and Special Operations teams understand something many businesses overlook: Finishing the mission is not the end of the mission. Most Companies Do Not Have a Learning Problem. They Have a Repeating Problem. They make the same mistakes that show up in different ways. Then they call it experience. The U.S. Marines and… Continue reading The Meeting After the Meeting May Be the Most Important One
Being Managed vs. Being Led: Why the Difference Changes Everything
There is a question worth asking of any workplace: Are your people being managed, or are they being led? The distinction sounds subtle. It isn’t. Management, at its worst, is about control, hitting targets, enforcing process, keeping people in their lanes. Leadership, at its best, is about unlocking human potential. One asks what did you… Continue reading Being Managed vs. Being Led: Why the Difference Changes Everything
Does Leadership Leave Clues?
Leadership is not a title. It is a trail. Every leader leaves behind clues. Some are obvious. The words they use, the decisions they make, the standards they set. Others are quieter. How they treat the newest employee, how they respond under pressure, how they handle disappointment, how they make people feel when the meeting… Continue reading Does Leadership Leave Clues?