….and be named? These are not just chatbots buried in a help widget. They’re named, branded, and treated as members of the workforce, and that is exactly how every organization should be thinking about its AI agents. The case for naming A name changes how people relate to something. “Chatbot #3” is infrastructure. Billie is… Continue reading Should Your Digital Employees be on the Org Chart?
Tag: Delegation
Org Chart Current VS Org Chart Future
Every quarter, I ask my CEO clients to do something that sounds simple and almost never is, draw your current org chart. It’s easy in the sense that everyone knows who reports to whom. But when we put it on paper, a pattern shows up almost every time. The founder or CEO sits in three… Continue reading Org Chart Current VS Org Chart Future
Is Your Time Paying You Dividends?
Measuring Your Return on Time (ROT) We all know about ROI, Return on Investment. We monitor our retirement accounts, mutual funds, and businesses because we want our investments to produce the greatest possible return. But when was the last time you evaluated something far more valuable? Your Return on Time. Unlike money, time is the… Continue reading Is Your Time Paying You Dividends?
Do You Have a Personal Org Chart?
Most leaders would never run a business without an org chart. Kept current, well thought out, effective. We want to know who owns finance, sales, operations, marketing, technology, people, customer experience, legal, compliance, and strategy. Even in a small company, clarity matters. When the boxes are unclear, things can get missed. When responsibilities are vague,… Continue reading Do You Have a Personal Org Chart?
Being in the Productivity Loop is Optional
If you think about it, much of being “in the loop” is optional! Why Being “In the Loop” may hurt your productivity. We are currently in a “Cognitive Tax” crisis. As a leader or high achiever in 2026, your most valuable currency is not your time, it’s your mental RAM. Yet most of us spend… Continue reading Being in the Productivity Loop is Optional
Improved Daily Productivity – How?
Productivity isn’t always about doing more. It’s about doing what matters, with clarity, intention, and energy. We often use “busyness” as a shield to avoid the uncomfortable work of choosing. If you want to move from “doing more” to “doing what matters”, try different approaches. One simple but powerful approach is the 25-5 Method. The… Continue reading Improved Daily Productivity – How?
The Coma Test: Michael Gerber’s Wake-Up Call for Business Owners
In the world of entrepreneurship, few voices resonate as profoundly as Michael Gerber’s. As the author of the seminal book the E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It, Gerber has spent decades dismantling the myths that trap aspiring business owners. At the heart of his philosophy is a… Continue reading The Coma Test: Michael Gerber’s Wake-Up Call for Business Owners