What do Geese Know About Building Great Teams? Great teams are not made of great individuals. This is a hard truth for anyone who has built a business by hiring the most talented person in the room and hoping talent alone would carry the organization forward. It rarely does. What separates a group of capable… Continue reading Geese as Teammates
Tag: alignment
Should Your Digital Employees be on the Org Chart?
….and be named? These are not just chatbots buried in a help widget. They’re named, branded, and treated as members of the workforce, and that is exactly how every organization should be thinking about its AI agents. The case for naming A name changes how people relate to something. “Chatbot #3” is infrastructure. Billie is… Continue reading Should Your Digital Employees be on the Org Chart?
Org Chart Current VS Org Chart Future
Every quarter, I ask my CEO clients to do something that sounds simple and almost never is, draw your current org chart. It’s easy in the sense that everyone knows who reports to whom. But when we put it on paper, a pattern shows up almost every time. The founder or CEO sits in three… Continue reading Org Chart Current VS Org Chart Future
The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
I’ve sat across the table from thousands of leaders wrestling with the same knot in their stomach. It’s time to let someone go, and they can’t make themselves do it. So, they wait. They coached for the third time when the first two didn’t work. They tell themselves it’s kindness. It isn’t. It’s cowardice wearing… Continue reading The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
Culture is Caught, Not Taught
Over the years, I’ve come to believe one of the biggest myths in business is that culture lives in a handbook. Our great recruiting practices solve for culture. It doesn’t. You can print your values on a poster, laminate them, hang them in the break room, and still watch people behave in ways that contradict… Continue reading Culture is Caught, Not Taught
Are You Avoiding Conversation Collisions with Others?
The Cost of the Conversation You Keep Avoiding Every team has a moment where someone should say something, and does not. The deadline that is clearly slipping. The teammate who is coasting. The behavior that’s quietly eroding trust. Instead of naming it, we route around it. We collided. Here is the problem. Avoiding the collision… Continue reading Are You Avoiding Conversation Collisions with Others?
The Meeting After the Meeting May Be the Most Important One
The U.S. Marines and Special Operations teams understand something many businesses overlook: Finishing the mission is not the end of the mission. Most Companies Do Not Have a Learning Problem. They Have a Repeating Problem. They make the same mistakes that show up in different ways. Then they call it experience. The U.S. Marines and… Continue reading The Meeting After the Meeting May Be the Most Important One
It’s Not About the Tackle
Are you trying to upgrade your results by buying better gear instead of refining your own approach? Every weekend, you’ll see the same scene at the local lake. An amateur angler pulling up with thousands of dollars of the latest high-end gear. They have the most expensive carbon fiber rod, a top of the line… Continue reading It’s Not About the Tackle
Business Can Be Fun: The Future-Self Advantage Most Entrepreneurs Never Discover
Most entrepreneurs are asking the wrong questions. Those questions matter. But they miss something deeper. A better question is: What kind of person am I becoming through the process of building this business? Because the truth is, your business is not merely producing revenue. It’s producing you! Every decision you make, every challenge you face,… Continue reading Business Can Be Fun: The Future-Self Advantage Most Entrepreneurs Never Discover
Do You Have a Personal Org Chart?
Most leaders would never run a business without an org chart. Kept current, well thought out, effective. We want to know who owns finance, sales, operations, marketing, technology, people, customer experience, legal, compliance, and strategy. Even in a small company, clarity matters. When the boxes are unclear, things can get missed. When responsibilities are vague,… Continue reading Do You Have a Personal Org Chart?