….and be named? These are not just chatbots buried in a help widget. They’re named, branded, and treated as members of the workforce, and that is exactly how every organization should be thinking about its AI agents. The case for naming A name changes how people relate to something. “Chatbot #3” is infrastructure. Billie is… Continue reading Should Your Digital Employees be on the Org Chart?
Tag: Architecture
Org Chart Current VS Org Chart Future
Every quarter, I ask my CEO clients to do something that sounds simple and almost never is, draw your current org chart. It’s easy in the sense that everyone knows who reports to whom. But when we put it on paper, a pattern shows up almost every time. The founder or CEO sits in three… Continue reading Org Chart Current VS Org Chart Future
Do You Have a Personal Org Chart?
Most leaders would never run a business without an org chart. Kept current, well thought out, effective. We want to know who owns finance, sales, operations, marketing, technology, people, customer experience, legal, compliance, and strategy. Even in a small company, clarity matters. When the boxes are unclear, things can get missed. When responsibilities are vague,… Continue reading Do You Have a Personal Org Chart?
Could your best employees be hiding in Plain Sight?
Are they playing in the same sandbox with others, quietly working away with excellence? Most leaders approach underperformance as a talent problem. We think, “I need better people,” or “I need more A players.” But after a decade of coaching high growth teams, I’ve realized a hard truth. There is an upper end of whom… Continue reading Could your best employees be hiding in Plain Sight?
Work ON Your Business: Now Add AI to the Equation
Is Michael Gerber still, right? Absolutely! In The E-Myth Revisited, Gerber challenged entrepreneurs to stop working in their business and start working on it. Decades later, that distinction still separates companies that scale from those that stall. But today we have an advantage Gerber did not. Artificial Intelligence AI, used properly, is not a shortcut.… Continue reading Work ON Your Business: Now Add AI to the Equation
Being in the Productivity Loop is Optional
If you think about it, much of being “in the loop” is optional! Why Being “In the Loop” may hurt your productivity. We are currently in a “Cognitive Tax” crisis. As a leader or high achiever in 2026, your most valuable currency is not your time, it’s your mental RAM. Yet most of us spend… Continue reading Being in the Productivity Loop is Optional