What do Geese Know About Building Great Teams? Great teams are not made of great individuals. This is a hard truth for anyone who has built a business by hiring the most talented person in the room and hoping talent alone would carry the organization forward. It rarely does. What separates a group of capable… Continue reading Geese as Teammates
Author: Glen
Should Your Digital Employees be on the Org Chart?
….and be named? These are not just chatbots buried in a help widget. They’re named, branded, and treated as members of the workforce, and that is exactly how every organization should be thinking about its AI agents. The case for naming A name changes how people relate to something. “Chatbot #3” is infrastructure. Billie is… Continue reading Should Your Digital Employees be on the Org Chart?
Org Chart Current VS Org Chart Future
Every quarter, I ask my CEO clients to do something that sounds simple and almost never is, draw your current org chart. It’s easy in the sense that everyone knows who reports to whom. But when we put it on paper, a pattern shows up almost every time. The founder or CEO sits in three… Continue reading Org Chart Current VS Org Chart Future
The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
I’ve sat across the table from thousands of leaders wrestling with the same knot in their stomach. It’s time to let someone go, and they can’t make themselves do it. So, they wait. They coached for the third time when the first two didn’t work. They tell themselves it’s kindness. It isn’t. It’s cowardice wearing… Continue reading The Gift You’re Not Giving: Why “Firing” Is the Wrong Word
Culture is Caught, Not Taught
Over the years, I’ve come to believe one of the biggest myths in business is that culture lives in a handbook. Our great recruiting practices solve for culture. It doesn’t. You can print your values on a poster, laminate them, hang them in the break room, and still watch people behave in ways that contradict… Continue reading Culture is Caught, Not Taught
Are You Avoiding Conversation Collisions with Others?
The Cost of the Conversation You Keep Avoiding Every team has a moment where someone should say something, and does not. The deadline that is clearly slipping. The teammate who is coasting. The behavior that’s quietly eroding trust. Instead of naming it, we route around it. We collided. Here is the problem. Avoiding the collision… Continue reading Are You Avoiding Conversation Collisions with Others?
Is Your Time Paying You Dividends?
Measuring Your Return on Time (ROT) We all know about ROI, Return on Investment. We monitor our retirement accounts, mutual funds, and businesses because we want our investments to produce the greatest possible return. But when was the last time you evaluated something far more valuable? Your Return on Time. Unlike money, time is the… Continue reading Is Your Time Paying You Dividends?
The Meeting After the Meeting May Be the Most Important One
The U.S. Marines and Special Operations teams understand something many businesses overlook: Finishing the mission is not the end of the mission. Most Companies Do Not Have a Learning Problem. They Have a Repeating Problem. They make the same mistakes that show up in different ways. Then they call it experience. The U.S. Marines and… Continue reading The Meeting After the Meeting May Be the Most Important One
What is your current AI Grade?
If AI were a class you’re taking right now, what grade would you earn? An A? B? Maybe a C? Most people assume AI is about building agents, writing code, or replacing jobs. It is not. For most professionals, AI is simply the most powerful thinking partner they’ve ever had. The question is not, “Do… Continue reading What is your current AI Grade?
The Best Anglers Are Quiet
Are you commanding the room, or are you just drowning out the people who have the answers? If you have ever spent a morning on the water, you know the atmosphere of a successful fishing trip. It isn’t defined by shouting, frantic movement, or the constant noise of someone trying to prove how much they… Continue reading The Best Anglers Are Quiet